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ELIGIBILITY
Alora text messages are intended for individuals over the age of 13. Your mobile device must have text messaging capability. This service is available through most U.S. carriers and some international carriers.

DESCRIPTION OF SERVICE
Alora allows mobile subscribers to receive SMS messages related to appointment reminders, confirmations, and direct communication with our clinic.

HOW TO OPT-OUT OR OPT-IN TO OUR SERVICE

  • To cancel your subscription, reply with STOP. A confirmation message will be sent.

  • To re-activate your subscription, reply with START.

SUPPORT / HELP
If you need assistance, please contact us at:
📞 787-331-7000
📧 [email protected]

SPAM AND ABUSE
Alora will never send unsolicited messages. If you receive any suspicious text claiming to be from us, please contact us immediately.

INDEMNIFICATION
You agree to indemnify and hold harmless Alora, its affiliates, employees, and representatives from any claim or demand, including reasonable attorneys’ fees, arising from your use of the service, your violation of these Terms, or your violation of any third party’s rights.

MESSAGE FREQUENCY
If you opt-in to receive SMS messages from Alora, you may receive up to 3 messages per appointment (confirmation, reminder, and follow-up).

PRIVACY POLICY
Alora will never sell, rent, or share your mobile number or personal information with third parties without your consent. We will never send marketing messages without your prior authorization.

Alora may use or disclose your information under the following circumstances:

  • To provide you with requested services.

  • To verify your identity and process related requests.

  • To resolve issues or conflicts related to our services.

  • To comply with legal requirements, subpoenas, or court orders.

  • To exercise or defend legal rights.

  • In the event of a merger, acquisition, or corporate restructuring involving Alora.

  • I agree to receive promotional and marketing messages, including special offers, discounts, treatment updates, and more, from Alora Med Spa. The frequency of messages may vary. Message and data rates may apply.

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