Privacy Policy – Alora Med Spa
Welcome to Alora Med Spa. We are committed to protecting your privacy and security. This Privacy Policy outlines how we handle the information we collect when you visit our website, use our services, or otherwise interact with us.
Information Collection
We may collect personal information such as your name, email address, phone number, and other contact information when you contact us via mail or through our website. We also use cookies and tracking technologies on our website to collect data about how visitors use the site. This data includes the pages visited by visitors on the site, their IP addresses, and browser types.
Information Use
We use this personal information for administrative purposes such as responding to inquiries about treatments and booking appointments. We may also use it for marketing purposes such as providing promotional materials that might be of interest to you or informing you of upcoming events at Alora Med Spa. You may opt out of receiving promotional emails from us at any time by following the instructions in those emails or contacting us directly.
Disclosure of Information
We do not share any personally identifiable information with third parties except as described in this Privacy Policy or with your express permission. For instance, we may share certain data with trusted partners who help us provide services related to Alora Med Spa (e.g., appointment bookings). These partners must agree not to disclose any personal data except in accordance with this Privacy Policy and are prohibited from using it for their own marketing activities without your consent.
Data Security
We take precautions reasonably designed to protect against unauthorized access of collected data by utilizing industry-standard encryption technology whenever possible when transmitting sensitive personal information over public networks like the Internet and mobile networks connected thereto if applicable. However, no method is 100% secure; so while we strive hard to protect all collected data, we cannot promise that it will remain absolutely secure at all times. Therefore, please understand that any transmission is done at your own risk.
Changes To Our Privacy Policy
We reserve the right, at our sole discretion, to change, modify, add, or remove portions of this policy at any time. Any changes will be posted here, so please check back periodically for updates. Your continued use of our website following a change in this policy constitutes acceptance thereof.
Alora Med Spa (“Alora,” “we,” “our,” or “us”) respects the privacy of our clients and visitors accessing this website and takes seriously our responsibility regarding the privacy and security of your information. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or interact with our services.
For the purposes of this Privacy Policy, “personal data” means any information relating to an identified or identifiable individual. “Processing” refers to any operation performed on personal data, such as collecting, storing, using, disclosing, or deleting it.
I. Data Collection
We may collect personal data including, but not limited to:
- Your name, phone number, email address, and billing information.
- Information related to appointments, treatments, or product purchases.
- Technical data such as IP address, browser type, device information, and pages visited on our site.
We collect information in the following ways:
- When you book an appointment, sign up for newsletters, or contact us via forms or email.
- Automatically through cookies, pixels, and similar technologies when you browse our website.
- From third-party services, such as social media platforms (Facebook, Instagram, TikTok, etc.), if you engage with our pages.
II. Data Use
We use your personal data to:
- Provide, manage, and improve our treatments, products, and services.
- Process payments, manage appointments, and deliver confirmations or reminders.
- Communicate with you about offers, promotions, and updates that may interest you.
- Ensure the security of our website and services.
- Comply with legal obligations and respond to inquiries.
We may also use cookies and analytics tools to enhance your browsing experience and better understand how our site is used.
III. Data Sharing
We do not sell or rent your personal information. We may share it with:
- Trusted third-party vendors who provide services such as payment processing, email communication, appointment booking, or analytics.
- Business partners in the context of promotions or collaborations, with your consent.
- Legal authorities when required by law or to protect our rights.
Your information may be processed outside your country of residence, but we ensure that proper safeguards are in place to protect your data.
IV. Third-Party Links
Our website may include links to third-party websites (such as Instagram, Facebook, or YouTube). We are not responsible for the privacy practices of those third parties. Please review their privacy policies when using their services.
V. Security
We implement industry-standard security measures to protect your personal data. However, please note that no system is 100% secure. Sensitive payment data is encrypted during transmission.
VI. Data Retention
We retain your personal data only as long as necessary to provide services, comply with legal obligations, or as otherwise outlined in this Privacy Policy.
VII. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal data.
- Restrict or object to certain processing activities.
- Withdraw consent for marketing communications at any time.
You may exercise these rights by contacting us using the information below.
VIII. Contact Alora Med Spa
If you have questions about this Privacy Policy or would like to exercise your rights, please contact us:
Email: [email protected] Address: Alora Med Spa & Wellness, Plaza Las Américas, San Juan, PR
IX. Updates to this Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
Last updated: August 19, 2025
Cookie Policy
To provide the best browsing experience, Alora Med Spa uses cookies and similar technologies on our website. This Cookie Policy explains how we use them and how you can manage your preferences.
I. What are Cookies?
Cookies are small files stored on your browser that help websites recognize your device, remember your preferences, and improve your online experience.
II. Types of Cookies We Use
- Essential Cookies: Required for the website to function properly (e.g., appointment booking, privacy settings).
- Performance & Analytics Cookies: Help us measure site traffic, track popular pages, and improve user experience.
- Functional Cookies: Allow personalization, such as remembering your preferences.
- Advertising Cookies: May be used to deliver relevant ads on our site or third-party platforms like Facebook and Google.
III. Managing Cookies
You can adjust your browser settings to block or delete cookies. However, some parts of our site may not function properly if cookies are disabled. For more information, visit www.allaboutcookies.org.
IV. Updates
We may revise this Cookie Policy from time to time. Updates will be posted on this page.
Last updated: August 19, 2025
